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China Yahoo! Mail is closing


Resolution

Dear China Yahoo! Mail User,

The China Yahoo! Mail product will be shut down on the 19th of Aug, 2013 at 23:59 CST*. To ensure continued access to your mailbox, you have the option to continue with Alibaba as your e-mail provider by signing up for a new Alibaba E-Mail account by going here, agreeing to the Alibaba E-Mail terms of service, and following the instructions provided to migrate your current mailbox. As an alternative to signing up for a new Alibaba E-Mail account, you may use the POP feature currently provided on your China Yahoo! Mail account to migrate your mailbox to the Yahoo.com E-Mail service or another third party E-Mail provider prior to 23:59 CST* on 19th of Aug, 2013. More detailed instructions can be found on our help pages.

The current China Yahoo! Mail service will be available through 23:59 CST* on 19th of Aug, 2013 and after this date, all of your e-mail and account settings will be deleted and unavailable from China Yahoo! Mail. You will lose all access to your e-mail unless you take one of the migration actions described in this notice.

Your current China Yahoo! Mail e-mail address for sending messages will also be unavailable as of 19th of Aug, 2013 at 23:59 CST. However if you sign-up with Alibaba as your e-mail provider, you will continue to receive e-mail sent to your China Yahoo! Mail e-mail address until 23:59 CST* on 31st December, 2014.

As part of the transition, Alibaba will retain access to certain registration data that was collected during your account sign-up and any updates to that data thereafter. If you do not want Alibaba to retain this data, you can cancel your entire China Yahoo! account (including E-Mail, Profile, and all other Yahoo!-branded services) prior to 23:59 CST* on 19th of Aug, 2013. Instructions can be found on our help pages.

Please note that unless you cancel your entire account, the transition of the China Yahoo! Mail product will not affect your ability to use your Yahoo! China ID on other areas of the Yahoo! service.

Thank you for using China Yahoo! Mail. We have very much appreciated having you with us.

-The China Yahoo! Mail Team

*CST – China Standard Time



Last updated: April 17, 2013
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